Your purchase of coaching packages or sessions indicates your commitment to the process. However, we understand that unexpected events may occur. Refunds and cancellations will be reviewed on an individual basis, at the sole discretion of Child of God Diaries Inc.

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General Guidelines:

• No refunds will be given after the start date of the program.

• Cancellation requests must be sent to: contactus@childofgoddiaries.com, with subject line: "REFUND REQUEST".

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Cancellation Policy:

• Scheduled sessions are considered confirmed appointments.

• Clients may request to reschedule a session with at least 24 hours advance notice.

• Missed or cancelled sessions without 24-hour notice will be forfeited.

• Neither party will be liable for performance failures due to unavoidable conditions (e.g., natural disasters, war, riots, internet disturbances).

• If such circumstances prevent session completion, a refund may be issued (minus a 5% admin fee, used hours, and actual payment processing fees), subject to case-by-case approval.

To maintain professional standards, we may share anonymized session details for supervision or training purposes.

The Coach makes no guarantees about the outcome of coaching services. The Coach’s liability is limited to the fees paid by the Client under this Agreement. No party shall be liable for indirect or consequential damages. The Client acknowledges that coaching does not involve the diagnosis or treatment of mental disorders and that coaching is not to be used as a substitute for counseling, psychotherapy, psychoanalysis, mental health care, substance abuse treatment, or other professional advice by legal, medical, or other qualified professionals and that it is the Client’s exclusive responsibility to seek such independent professional guidance as needed.

The Client also acknowledges that coaching is a comprehensive process that may involve different areas of his or her life, including work, finances, health, relationships, education, and recreation. The Client agrees that deciding how to handle these issues, incorporating coaching principles into those areas and implementing choices is exclusively the Client’s responsibility. As such, the Client indemnifies the Coach and does not hold liable or responsible for any actions or inaction, or for any direct or indirect result of any services provided by the Coach

This Agreement is governed by the laws of Ontario, Canada. Any disputes shall be exclusively resolved in the courts of Ontario.

Work Visas/Permits:

Our coaching may include guidance on documents and steps for work visa applications. However, visa decisions are solely at the discretion of immigration authorities in each country. No guarantees are offered.

Career Placement:

Coaching may involve career application support, including CV formatting and interview prep. We may collaborate with recruiters but cannot guarantee job placements or interviews.

Currency, Tax & International Transactions:

The Coach is based in Ontario, Canada. By purchasing or engaging in our coaching services, as our client, you acknowledge this is an international service relationship Payments may incur payment processing fees, international conversion fees or bank charges, which are the client’s responsibility. Prices reflect service value and currency conversion at time of agreement

Both parties agree to first resolve any disputes through good-faith communication and, if necessary, mediation before pursuing legal remedies. If disputes cannot be resolved by mutual consent within 30 business days:

• The dispute will be resolved through arbitration, with a sole Arbitrator appointed by Child of God Diaries Inc., of Canadian origin.

• Arbitration shall be conducted in English in Ontario, Canada, under Ontario law.

• The arbitral decision shall be final and binding.

All information shared during coaching sessions is confidential, bound by our Code of Ethics. However, the Coach-Client relationship does not have legally protected privilege.

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The Coach will not share Client information without written consent, unless:

• Required by law or court order.

• The Coach suspects imminent risk of harm to the Client or others.

• Illegal activity is disclosed.

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Exceptions to confidentiality include information that:

• Was known to the Coach before disclosure.

• Is public or generally known.

• Is obtained lawfully from a third party.

• Was independently developed.

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Clients are encouraged to raise confidentiality concerns promptly.